Payment Policy

Effective Date: December 31, 2024

Thank you for shopping with DREAMHATO! We are committed to providing a smooth and secure payment experience. Please review our Payment Policy for important details regarding accepted payment methods, billing, and refunds.

Accepted Payment Methods

We accept the following payment options:

  1. Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  2. PayPal: For secure, fast, and reliable transactions
  3. Bank Transfers: Available for large orders (processing times may apply)
  4. Gift Cards: Redeemable on our website

Payment Security

  • All payments are processed through secure and encrypted payment gateways to ensure the safety of your personal and financial information.
  • DREAMHATO complies with PCI-DSS (Payment Card Industry Data Security Standards) to maintain a safe shopping environment.

Order Confirmation

Upon successful payment, you will receive a confirmation email with your order details, including:

  • Order number
  • Payment amount
  • Delivery address

If you do not receive this email, please check your spam folder or contact our support team.

Taxes and Fees

All applicable sales taxes will be calculated and displayed at checkout. For international orders, customers are responsible for any customs duties or additional taxes imposed by their country.

Refunds and Cancellations

  1. Refunds: If your order qualifies for a refund (see Refund Policy), the amount will be returned to your original payment method within 5-7 business days.
  2. Cancellations: Orders can be canceled within 24 hours of placement. Contact us immediately to process a cancellation.

Failed or Declined Payments

If your payment is declined, please:

  1. Double-check the payment details entered.
  2. Ensure sufficient funds are available in your account.
  3. Contact your bank or card issuer for further assistance.

For persistent issues, feel free to reach out to us for alternative payment solutions.

Contact Information

For any questions or concerns regarding payments, please contact us:

Thank you for choosing DREAMHATO! We appreciate your trust and strive to ensure a hassle-free shopping experience.

 
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